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Custom domains

Custom domains are available to Pro and Enterprise members. If you are on a Lite or PAYG plan, you would need to upgrade before a custom domain can be set up.

What is a custom domain?

A custom domain allows your Photohawk gallery to use your own branded web address instead of a standard Photohawk URL.

For example:

  • Standard URL: yourgallery.photohawk.com

  • Custom domain: photos.yourbrand.com


What do I need before I can set one up?

Before we can connect a custom domain, you must:

  1. Be on a Pro or Enterprise plan

  2. Already own your domain name

Your domain name must be purchased separately through a domain provider such as:

  • GoDaddy

  • IONOS

  • 1&1

  • Cloudflare

  • or another domain registrar


How do I set up a custom domain?

Once you already own your domain:

  1. Tell us the exact domain or subdomain you want to use

  2. Our team will send you the DNS / nameserver details you need

  3. Log into your domain provider account and update the settings

  4. Let us know once this has been done

  5. We’ll complete the setup and confirm once your custom domain is active


Important to know

  • We cannot provide the domain name itself

  • You must purchase and own the domain first

  • Setup is only available on Pro and Enterprise plans


Need help?

If you’d like to set up a custom domain, please email:

Include:

  • your Photohawk account email

  • the exact domain or subdomain you want to connect

Our team will then guide you through the next steps.

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