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How secure are customer payments on Photohawk?

Updated over 3 months ago

Photohawk provides fully secure payment processing for your customers, so you don’t need to worry about handling sensitive payment data yourself.

How are payments handled?

Photohawk primarily uses Stripe, along with other trusted local payment methods depending on region. Payments are processed directly by these providers using industry-standard security and encryption.

Do I ever see or handle card details?

No. Photohawk does not store, process, or expose customer card details to photographers or organisers.

This means:

  • You are not responsible for payment security

  • You never handle sensitive financial information

  • All transactions remain compliant with payment regulations

Can customers trust the checkout process?

Yes. Customers can confidently place orders knowing that:

  • Payments are encrypted and secure

  • Card details are handled by regulated payment providers

  • Photohawk only confirms successful payments — nothing more

What happens after a successful payment?

Once payment is completed:

  • The order is automatically confirmed

  • Digital download links are sent via email and/or WhatsApp (based on your gallery setup)

  • Customers receive their order

This automated process reduces admin and ensures a smooth experience for both you and your customers.

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