Product lists can be personalised to each gallery or shared across galleries, meaning any changes you make to a list will automatically update every gallery using it.
You can find this area under:
Gallery → Settings → Selling & Downloading → Product List
1. Selecting a Product List
When setting up your gallery, you will see: Select product list, you can choose one of the following:
• Use an existing product list - Select any list you’ve already created.
• Create a new product list - Choose this if you want a unique product list tailored specifically to this event.
Edit Product List button allows you to modify and existing product list.
2. Editing an Existing Product List
When you click Edit Product List, a pop-up window opens.
Inside this window you can:
Add, remove, or modify products
Adjust pricing
Change fulfilment options
Update resolution or product descriptions
Enable/disable print or download options
Important:
Any changes you make here will apply to all galleries currently using this product list. If you prefer different pricing or products for this specific gallery, create a new product list instead.
3. Multiple Selfie Searches / Participants in One Cart
You will see an option:
Allow multiple participants
Let a buyer attribute a purchase to more than one participant at checkout.
If enabled:
Customers can add photos for multiple bib numbers/selfies into one combined checkout.
If disabled:
Each participant must check out separately.
4. How to Create a New Product List
You can create a new list in two ways:
Option A — Create from Gallery Settings
Go to Gallery → Settings → Selling & Downloading → Products
From the drop down menu below Product list, choose Create product list
Enter:
Product list name
Currency
The new product list will be automatically created and selected
Click Edit product list to begin adding downloads, prints, or videos
Option B — Create from the Product List area
Go to your Photohawk account
Navigate to Products List (right menu)
Click Create product list
Name your list and choose your currency
Add products as needed
This method is useful for preparing product lists before creating new galleries.
5. Adding Products to Your Product List
Once inside you can create and your product list, you will see three product types:
A. Downloads
Select Create download product.
You can configure:
• Name
Customer-facing product name.
• Type
Download, Print or Video
• Fullfillment
Lab or Self Managed
• Description (optional)
• Download Resolution
Controls the output image size that your customers will receive.
0 = Original resolution — the photo is delivered at the same resolution as it was uploaded.
Or specify the required longest-edge size in pixels. Photohawk will automatically resize the photo to this resolution before delivering it to the customer.
For high-resolution downloads, we recommend 3000px or more on the longest edge.
If you're creating a low-resolution or social media download, you may want to use:
1200px — lower resolution, suitable for basic online sharing.
1600px — a good option for social media and digital use.
2000px — higher-quality digital/social media use.
• Branding watermarks
Enable or disable watermarking for this product type.
• Pricing model
Standard, Package & Volume (recommended)
Input data within the relevant columns
• Preorder toggle
Enable if you want to offer a discounted price before the event before the gallery is published.
Set Standard price (full price)
Set Pre-order price (reduced price)
• Product image
Choose an image to display within your product list.
Image fit - Cover (recommended) or contain.
Additional extra settings
Featured
Add-on product
Upgradable
Request additional info
B. Prints
Prints Fulfilled by Photohawk’s Integrated Lab
When selecting print products, you will now see which countries each product is fulfilled in. This allows you to clearly understand where your products are produced and whether they are fulfilled locally for your customers. Orders that are fulfilled locally typically take 3-5 working days for delivery. Orders that are fulfilled internationally may take up to 3 weeks for delivery/
To set up lab-fulfilled prints:
Select a print product from the list (sizes, formats, finishes)
View the wholesale cost
Set your retail price (standard or volume pricing)
New:
You can view the fulfilment locations (countries) directly within the product selection, helping you choose the most suitable products for your audience.
A cropping tool is included, allowing customers to adjust the image framing before checkout
Self-Fulfilled Prints
If you choose to fulfil prints yourself:
You can enter custom width and height
Customers will still have access to the cropping tool
You will be responsible for printing and delivery. Print products follow similar settings to downloads but with print-specific options:
C. Videos
Video products follow the same structure as download products, allowing you to:
Name and describe the product
Set pricing or pre-order pricing
Enable/disable branding
Choose fulfilment
Set resolution options where applicable
6. Summary
The Products section allows you to:
Use existing product lists
Create new product lists
Edit pricing, formats, and fulfilment
Add downloads, prints, and video products
Apply product lists across multiple galleries
Product lists are central to controlling how you monetise your galleries and what options your customers can buy.