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How do I invite a user to my Photohawk account?

You can invite users (photographers or other team members) to your Photohawk account so they can upload photos, view sales, or help manage galleries — depending on the role you assign.


Step 1: Access your Users settings

  1. Log in to your Photohawk account

  2. Select Team & Users

Here you’ll see a list of all current users on your account and their assigned roles.


Step 2: Invite a new user

  1. Click the Invite User button

  2. Enter the following details:

    • First name

    • Last name

    • Email address

  3. Choose a Role for the user (see role descriptions below)


User roles explained

When inviting a user, you can assign one of the following roles:

  • Owner
    The account holder — full, unrestricted access.

    • Everything an administrator can do

    • Manage the plan, billing and closing the workspace

    • Full access to everything in the workspace

  • Administrator
    Full day-to-day management of the whole workspace.

    • Manage every gallery, order, customer, product and coupon

    • Access billing, payouts, team and workspace settings

  • Photographer
    Uploads and organises photos & videos in their galleries.

    • Upload and manage photos and videos

    • Work only in the galleries they're assigned to

  • Sales Person
    Handles orders & sales for their galleries.

    • View and manage orders and sales

    • See customers for the galleries they're assigned to


Step 3: Choose gallery access

Next, select which galleries the user should have access to:

  • All galleries, or

  • Specific galleries only (select from the dropdown)

This is useful if photographers are only working on certain events.


Step 4: Send the invite

  1. Click Invite

  2. An email invitation will be sent to the user

  3. Their details will appear in your Users dashboard


What does the invited user receive?

The invited user will receive an email similar to the following:

You’ve been invited to access a Photohawk account.

To get started, simply log in within the next 30 days to activate your account and start collaborating.

(Organisation and user details will reflect your account.)

Once they accept the invite and log in, they’ll have access to:

  • Your Photohawk account

  • Only the galleries and permissions you selected for them


Editing or removing a user

At any time, you can manage users directly from the Users dashboard:

  • Locate the user you want to update

  • Click on the drop down menu to change the users role

  • Click on the Bin icon to delete user

  • Click the Pencil icon on the right of the users row

  • From here, you can:

    • Edit their role

    • Edit their email

    • Update their gallery access

    • Remove them as a user

Changes take effect immediately.


Need help?

If you run into any issues inviting users or managing roles, our support team is happy to help.

support@photohawk.com

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