You can export all orders across all of your galleries, making it easy to search, filter and analyse your sales.
How to Export Your Orders
Log in to your Photohawk account.
Navigate to Sales > Orders.
This page displays every order across all of your galleries.
In the top-right corner of the page, you'll see two download options:
Download Summary CSV
Download Details CSV (one row per item)
Which export should I use?
Summary CSV
One row per order.
Best for reporting, searching orders, coupon usage and customer information.
Details CSV
One row per purchased item.
Best when you need a breakdown of every individual image or product purchased.
Opening the Export
Once downloaded, open the CSV using:
Microsoft Excel
Apple Numbers
Google Sheets
Any spreadsheet application that supports CSV files
Searching Your Data
You can use your spreadsheet application's Search, Find, or Filter feature to quickly locate information.
Common things you may want to search include:
Order ID
Customer name
Email address
Mobile number
Gallery name
Coupon codes
Order status
Payment method
Date
Currency
You can also filter the data to show only specific results, such as:
Orders from a particular gallery - Gallery name
Orders placed during a specific date range.
Orders using a particular coupon.
Orders paid using a specific payment method.
Information Included in the Export
The exported file contains a wide range of order information, including:
Field | Description |
Order ID | Unique order reference. |
Currency | Currency used for the purchase. |
Method | Payment method used by the customer. |
Payout Status | Indicates whether the order has been included in a payout. |
Date | Date the order was placed. |
Time | Time the order was placed. |
Status | Current order status. |
Gallery | Gallery the purchase was made from. |
Type | Order type. |
First Name | Customer's first name. |
Last Name | Customer's last name. |
Name | Customer's full name. |
Email Address | Customer's email address. |
Mobile Number | Customer's phone number. |
Coupons | Coupon code(s) applied to the order. |
No Images | Number of images purchased. |
Unit Value | Value of each item before discounts. |
Discount | Discount applied to the order. |
Gross Profit | Total order value before fees. |
Fee | Processing fees applied. |
Commission Fee | Commission charged on the order. |
Shipping Fees | Shipping charges (where applicable). |
Platform Services Fees | Platform service charges. |
Transaction Fee | Payment processing fee. |
Net Profit | Final amount payable after fees and deductions. |
Common Uses
The Orders Export can be used to:
Track coupon usage.
Find a customer's order.
Analyse sales performance.
View orders by gallery.
Monitor payouts.
Check payment methods.
Identify repeat customers.
Review discounts given.
Report on revenue and profit.
Filter orders by date, gallery or customer.
Tips
Use the Summary CSV for most reporting and customer searches.
Use Filters instead of scrolling through thousands of orders.
Save a copy of your exported file before making any edits so you always have the original data available.