If you have a Photohawk workspace in Malaysia, there are several payment methods available for your customers.
The payment methods available depend on whether you have connected a Stripe account to your Photohawk workspace.
What payment methods are available?
Card payments
Customers can pay by credit or debit card as normal.
Touch ’n Go
Touch ’n Go is currently available through our payment partner, Antom. There is nothing additional you need to set up within Stripe to offer Touch ’n Go.
GrabPay
To offer GrabPay, you will need to connect a Stripe account to your Photohawk workspace. This can be either an individual or business Stripe account.
FPX / Online Banking
To offer FPX (online banking), you will also need to connect Stripe.
FPX is only available if your Stripe account is:
Set up as a business account
Successfully verified by Stripe
If your Stripe account does not meet Stripe's requirements for FPX, this payment method may not be available at checkout.
How do I connect Stripe?
You can connect your Stripe account from your account settings within Photohawk. Once connected, the payment methods available for your Stripe account can be offered alongside the other supported payment options.
How is Photohawk commission collected?
For this payment pathway Photohawk commission is automatically netted from your payouts.
The commission rate applicable to your sales depends on your Photohawk subscription plan.
You can view your current plan and commission rate within Account & Billing in your Photohawk account.
Need help?
If you're unsure which payment methods are available for your account or you're having trouble connecting Stripe, please contact:
Our team will be happy to help.
