Customer support
Take a look inside for guidance and support regarding how to find your photos using Photohawk galleries and common queries regarding orders
18 articles
My print order has arrived damaged
I have not received my WhatsApp order
I have not received my print order
How long will my order take to arrive?
How do I download my photos, videos or reels?
Can I re-download my photos?
Can I track my print order?
I received the wrong photos - what should I do?
I was charged twice, what should I do?
Can I get a refund for my order?
I cant find my photos in the gallery
Why are my photos watermarked?
Can I buy photos for someone else?
Can I change my print order after ordering?
My print colours look different from my screen
Requesting edits to your photos
Can I share my photos on Social Media?
Are payments on Photohawk secure?
