Customer support
Take a look inside for guidance and support regarding how to find your photos using Photohawk galleries and common queries regarding orders
18 articles
- My print order has arrived damaged
- I have not received my WhatsApp order
- I have not received my print order
- How long will my order take to arrive?
- How do I download my photos, videos or reels?
- Can I re-download my photos?
- Can I track my print order?
- I received the wrong photos - what should I do?
- I was charged twice, what should I do?
- Can I get a refund for my order?
- I cant find my photos in the gallery
- Why are my photos watermarked?
- Can I buy photos for someone else?
- Can I change my print order after ordering?
- My print colours look different from my screen
- Requesting edits to your photos
- Can I share my photos on Social Media?
- Are payments on Photohawk secure?
